The “Import/Export” option is greyed out in MS Outlook on Windows or Mac indicating that the feature is not available or disabled. This feature is used to export data from Outlook or import data from other sources. There are various reasons why the Outlook import export option is greyed Out. The primary reason is to use the Microsoft Outlook demo or free version.
Note: Upgrade your Outlook to the Licensed version to get rid of the Outlook Import Export Option Greyed option. If you have already subscribed to the paid edition, follow the below methods to solve this issue.
How to Fix Outlook Import Export Greyed Out in Windows
If you are using Microsoft Outlook Windows edition and the import/export option is grayed out then below are some of the quick solutions.
1. Ensure Outlook is not in Safe Mode
- Close Outlook
- Press Windows Key + R to open the Run dialog box.
- Type Outlook/safe and press Enter. Now open Outlook and check Import/Export option is available or not. It is working then it means an add-in was causing the issue.
2. Run Outlook as Administrator
- Right-click on the Outlook shortcut and click “Run as administrator”. This will allow necessary permissions to enable the import/export feature.
3. Repair Outlook Installation
- Go to Control Panel > Programs and Features.
- Right-click on Microsoft Outlook and select Change.
- Choose the Repair option and follow the instructions.
How to Fix Import/Export Option Greyed out Outlook 365 Mac
1. Update to the latest edition
- Check for updates and ensure Outlook application is up to date.
2. Rebuild Outlook Mac Database
- Close MS Outlook.
- Hold down the Option key and open Outlook. Choose Database Utility option.
- Select your identity and click Rebuild button.
3. Run Outlook in Safe Mode
- Open Outlook while holding down the control key. This will run Outlook Mac in Safe Mode.
4. Ensure Necessosry Folder Permission is granted
5. Reinstall Outlook
- You can reinstall Outlook 365 to check things are working fine.
Try these methods to fix Outlook import export option Greyed out error.