Mozilla Thunderbird is a free email client. It is the most widely used application due to its advanced functionality. Sometimes, users encounter an issue when Thunderbird is unable to view message content. This unexpected issue can be frustrating especially when you need to access important emails. So, in this write-up, we are going to discuss why Thunderbird not displaying message content. Here, we will provide some methods to fix this issue. Keep reading and resolve this issue easily.
Why is Thunderbird Not Displaying Message Content?
There are various reasons behind this issue which are given below-
- Profile corruption is the most common reason for Thunderbird issue. Thunderbird profile contains settings, emails, and other data. If it becomes corrupted, it may cause for various issues including the inability to view message content.
- Thunderbird provides a filtering facility to its users to organize their emails. If filters are applied they might cause for not displaying message content.
- Sometimes, antivirus software can interfere with Thunderbird’s ability to display emails.
- If certain emails are corrupted, they might not display correctly.
Methods to Resolve Thunderbird Not Displaying Message Content Issue
Here, we will discuss some solutions that help you to view message content in Thunderbird.
1. Repair folder in Thunderbird to view emails associated with a particular folder. To do it-
- Open Thunderbird and choose folder in which the message is present.
- Right-click on the selected folder and choose the Properties option.
- Click on the Repair Folder and then press Ok in Folder Properties.
After completing the repair process, open the message and check whether its content are displayed or not.
2. Users must check all Thunderbird account settings such as Server settings, Security settings, Outgoing Server settings, etc.
3. Check Thunderbird filter settings to ensure that no filters do not display the message. Disable filters to check whether message contents are displayed or not.
4. Try to run Thunderbird in safe mode and see if the contents are displayed. If it is displayed in safe mode then close TB, launch Thunderbird in safe mode again and check Reset toolbars and controls, save changes, and restart again.