Why Microsoft Outlook Keeps Crashing on Windows 11?

This article will address why Microsoft Outlook keeps crashing on Windows 11. Here we will discuss the reasons and solutions for fixing the Outlook crashing issue.

Microsoft Outlook is a popular email client used by millions of individuals and organizations worldwide. It offers various features to its users. However, users have sometimes reported instances of Microsoft Outlook crashing on Windows 11. If you are also facing this issue then keep continuing. Here, we will provide some solutions to fix the problem.

Why does Outlook Keep Crashing on Windows 11?

There are several reasons for Outlook crashing on Windows 11. Some of them are given below-

• Compatibility issues between Outlook and Windows 11 updates can often lead to crashing.
• Outlook uses Outlook data files to store emails, contacts, and other data. If these files become corrupted, Outlook can crash.
• Outlook supports various third-party add-ins. If you installed any incompatible add-ins then Outlook keeps crashing.
• Sometimes other applications that are running on your system can interfere with Outlook’s functionality and may cause this problem.

How to Fix Microsoft Outlook Keeps Crashing on Windows 11 Issue?

There are several steps you can take to fix the Outlook crash issue. Here are some potential solutions.

1. Update Outlook

Ensure that you are using the latest version of Outlook. To do this-

1. Open Outlook and go to the File tab.
2. Click on Office Accounts >> Update Options >> Update Now.

2. Disable Add-ins

Sometimes faulty add-ins may be caused by the Outlook crashing issue. Launching Outlook in safe mode can help if the issue is caused by add-ins. If Outlook opens without crashing in safe mode without any issues then disable the add-ins to resolve the trouble. To do this-

1. Open Outlook and go to File >> Options >> Add-ins.
2. Select COM Add-ins from Manage and click on Go.
   
3. Uncheck all Add-ins and click OK.
   

Now, restart Outlook normally and check issue is solved or not.

3. Recreate Offline Outlook Data File

Offline Outlook Data file (OST) file stores the mailbox data such as emails, contacts, calendars, and other data items on the local system. Sometimes, you can face Microsoft Outlook keeps crashing on Windows 11 issue due to the corrupted OST file. Try to recreate the OST file to solve this issue.

1. Press Windows + R to open Run dialog box.
2. Type %LocalAppData%Microsoft/Outlook and press Enter.
3. It will automatically open the default location of OST file.
4. Copy .ost file to a different drive.
5. Right-click on the OST file and click on Delete.

Restart the Outlook application that will automatically create a new OST file and synchronize all the items from the mailbox server.

4. Create a New Outlook Profile

A corrupted Outlook profile can also crash. Create a new Outlook profile and configure your email account again. To do this-

1. Open Control panel and click on Mail.
2. Now, click on Show Profiles and then Add to create a new profile.
   
3. Follow the prompts to set up your email account and then launch Outlook using the new profile.

5. Repair Outlook

If Outlook keeps crashing on Windows 11 then try to repair Outlook application to solve this issue. To do this-

1. Open Settings by pressing the Windows + I key.
2. Click on Apps and then Apps & features.
3. Scroll down to find the Microsoft Office app.
4. Click on Menu icon and select Advanced options.
5. Click on the Repair button under the Reset section.

Conclusion

In this post, we have discussed why Microsoft Outlook keeps crashing on Windows 11. Here, we have mentioned some possible solutions to fix this issue. First of all, identify the cause behind this problem and then choose an appropriate solution to resolve it.