If your inbox folder is greyed out in Gmail and want to know how to fix it. Then do not worry, you have come to the right place. In this article, we are going to discuss how to fix Gmail greyed out inbox folder issue.
Gmail is a well-known email service all over the world. It is a preferred choice of numerous users to manage their emails. Despite having a lot of benefits, sometimes users face some issues with Gmail such as inbox folder greyed out issue. Users are unable to access their emails during this issue. This is the worst situation for users and hinders their work.
Why is the Inbox greyed out in Gmail? There are several reasons for this issue. If your internet connection is not stable then inbox folder may be greyed out. Outdated browser, the issue with browser settings, conflicting of browser extension may interface with Gmail functionality and cause of inbox folder greyed out issue.
How to Fix Gmail Greyed Out Inbox Folder Issue?
In this section, we will explian the solutions to solve inbox folder greyed out in Gmail issue.
1. Check Internet Connection
If you have a poor internet connection then Gmail may struggle to load folders properly which causes of greyed-out issue. So, make sure your internet connection is stable. If not then restart your Wi-Fi and Router.
2. Update Browser
An outdated browser can be the reason for Gmail greyed out inbox folder issue. Ensure that you are using the updated browser. To check it-
1. Open Browser. Click on three dots and select Settings.
2. Click on About Chrome and check Updates.
3. Clear Browser Cache & Cookies
Clearing browser cache & cookies can eliminate Gmail issues. Follow the below given steps to clear them-
1. Open Browser. Click on three dots and select Clear browsing data.
2. After that, select Cookies and Cache option and click on Clear data.
Once done then open Gmail and check issue is solved or not.
4. Disable Browser Extensions
Third-party add-in extensions can interfere with Gmail functionality and stop it from working properly. So, try to disable them to solve Gmail inbox folder greyed out issue.
Follow the below-given steps to disable browser extensions-
1. Click on three dots in the browser and navigate to Extensions >> Manage Extensions.
2. Check all extensions and disable them.
5. Open Gmail in an Incognito Window
Opening Gmail in Incognito window can solve this issue. To do it-
Click on three dots and select New Incognito Window option to open Gmail in this.
6. Open Gmail in Different Systems
Sometimes issues in the device or browser. So, try to access Gmail in another system and check greyed-out issue is solved or not.
7. Contact Google Support
If your Gmail inbox is still greyed out, there might be an issue with your Gmail account. Contact Google support to solve this issue.
Conclusion
In this post, we have discussed how to fix Gmail greyed out inbox folder. Here, we have mentioned some effective ways to resolve this issue. I hope this article is helpful for you to solve inbox folder greyed out in Gmail. Follow the above tricks to unlock Gmail Inbox folder. Even after implementing the techniques and you are unable to access your Gmail Inbox, you should contact the Google community/support.